FAQs
Here are some frequently asked questions answered for you
What should we wear for our portrait session?
When you schedule your design consultation, we’ll begin planning every detail of your session—including wardrobe, location, and style. We’ll guide you on what photographs best, what complements your home’s décor, and how to create a cohesive look that reflects your family's personality. From formal to casual elegance, we help curate clothing choices that enhance the beauty and timelessness of your finished heirloom portraits.
How will we view and choose our portraits?
We invite you to experience your portraits in the comfort of our Richmond studio during a custom in-person viewing and design appointment. Together, we’ll walk through each image and collaborate on selecting the ones that best tell your story. Our team will guide you through finishes, sizes, and framing options—ensuring every piece is a true fit for your home and legacy. This relaxed, concierge experience is designed to make decisions feel effortless and joyful.
Where is your studio located?
Hayes & Fisk Photography is located in the Near West End of Richmond, Virginia. Our home-based portrait studio features private consultation spaces and beautifully landscaped gardens designed for on-site sessions. Once your appointment is scheduled, we’ll provide detailed directions and arrival instructions.
We regularly travel for commissioned portrait sessions—from Virginia Beach and Keswick to London and beyond. Whether you prefer your portraits taken at home, in our studio gardens, or at a destination meaningful to your family, we’re honored to bring your vision to life.
Please note: All sessions and consultations are by appointment only.
Do you offer framed artwork and installation services?
Yes. At Hayes & Fisk, we are proud to offer custom matting, framing, and installation services to ensure your portraits are presented as timeless works of art. We will help you select the perfect frame style and size to complement both your artwork and your home’s interior. Each frame is handcrafted and museum-quality. For local clients, we also offer professional installation, so your portraits are delivered, installed, and ready to be enjoyed—without you lifting a finger.
Can we include pets, grandparents, or extended family?
Absolutely. We believe in celebrating the full story of your family, and that includes beloved pets, multiple generations, and extended relatives. Whether you’re creating a legacy portrait for your grandchildren, honoring a grandparent’s milestone, or incorporating your dog into the session, we’ll tailor the experience to accommodate everyone you love. These extended sessions often become some of the most treasured images in a family’s collection.
Do you offer gift certificates or legacy portrait packages?
Yes. Portraits make unforgettable gifts. We offer beautifully packaged gift certificates for families, anniversaries, holidays, or milestones, and they can be customized for any amount or portrait type. We also offer Legacy Packages for clients who wish to document multiple sessions over time—perfect for growing families, milestone moments, or seasonal artwork updates. Ask us how to create a truly lasting gift or experience for someone special.